Refund Policy

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on your first paid subscription with CartixAI. If you're not satisfied within the first 7 days of your paid subscription, contact us at [email protected] and we'll issue a full refund.

Free Trial Period

All new accounts include a 3-day free trial with no payment required. The 7-day money-back guarantee applies to the first paid subscription after the free trial ends.

Refund Conditions

• Refund requests must be submitted within 7 days of the first payment
• Refunds apply only to the initial subscription payment, not renewals
• Refunds are processed to the original payment method within 5-10 business days
• Accounts with suspected fraud or abuse are not eligible for refunds

Cancellation Without Refund

You can cancel your subscription at any time. Upon cancellation, your account remains active until the end of the current billing period. No partial refunds are provided for unused portions of the subscription period after the first 7 days.

How to Request a Refund

Email [email protected] with:

• Your registered email address
• Reason for the refund request
• Payment reference number (if available)

We'll respond within 24 business hours.